Question 1

How does your subscription service work?

Accepted Answer

Subscriptions range from 3-20 prepaid meals each week. Every Friday morning, we email out a new menu with 5 meal selections and the ability to choose the amount of each meal.

Here's an example of a past weekly menu...

Meals are prepared fresh every Monday, then delivered to your door or available for pickup on Tuesday afternoon/evening.

Subscribers will receive a "Chef's choice" selection of meals unless they log in and customize their choices for the week.

For example, using the menu above, if you have a 5-meal plan, you can choose...

1x of each meal
3x Tofu bowls + 2x Nicoise Salad
5x Chickpea patties

...or any other combination you like adding up to 5.

Subscribers enjoy a discounted price per meal, autopay, and the option to use our reusable glass container program.

Your subscription is automatically billed every week. You can change, pause, or cancel your subscription at any time for no additional charge.

Question 2

Can I try meals before committing to a subscription every week?

Accepted Answer

Yes! You can place a one-time weekly order for one or more meals.

Question 3

Can I pause my meal subscription service if I'll be out of town?

Accepted Answer

Absolutely. We're happy to pause your subscription or the duration of your travels.

Please notify us by Thursday at 6pm for the following week by filling out this Subscription Pause Request form.

Question 4

How many portions is each meal?

Accepted Answer

Each meal is approximately 3 cups of food.

Some folks end up getting 2 meals out of one, depending on the dish and your appetite.

Question 5

What dietary restrictions do you accommodate?

Accepted Answer

Our whole meal program is vegan and gluten-free, which takes care of many allergens.

We also take a lot of care to produce foods in a celiac-safe manner.

We offer 2 meals per week that are labeled on the menu as low in sodium, oil and carbohydrates for those who are looking for heart healthy and/or diabetic meal options.

When ordering, please ensure allergies and special requests are on every item needing modifications. We will prepare orders the way they are entered.

Question 6

Where do you deliver?

Accepted Answer

We have teamed up with Vitruvian Farms to offer a larger delivery radius!

We deliver to Madison, Sun Prairie, McFarland, Stoughton, Fitchburg, Verona, Middleton, and Waunakee.

Question 7

How do I know what time you'll deliver my food?

Accepted Answer

Deliveries happen between 1:00-6:00pm every Tuesday. You'll get email notifications on your food's ETA, so you'll always know when to expect us.

If you'll be gone during your delivery time, we recommend placing a cooler outside with ice packs where we can place your food.

If you are a weekly subscriber and take advantage of the reusable container program, your meals will already come in a cooler bag with an ice pack.

Question 8

Where do you get the ingredients for your meals?

Accepted Answer

Our preference is to always support local organic farms whenever possible.

Vitruvian Farms is our main produce supplier, but we also use Garden To Be, Keewaydin Farms, and Little Man Maple Syrup.

To continue providing variety in the winter months, we rely on other local purveyors for out of season produce and goods.

Question 9

What kind of packaging will my meals come in?

Accepted Answer

All meals come in compostable containers and paper bags to reduce plastic waste.

If you're a weekly meal subscriber, you can opt in to our reusable glass container program and receive your meals in an insulated cooler bag with glass containers and an ice pack.

Question 10

How do I care for my glass containers?

Accepted Answer

Please wash the containers after use and put on the lids before placing them back in the bag (this helps prevent the glass from chipping).

If you get your meals delivered, simply put the bag with the containers outside your door and we'll take them when we deliver your next order.

If you pick up your orders, please return the bag and containers to the pick up site the following week.

Question 11

How do I order Vitruvian add-ons with my Vibrant Veg order?

Accepted Answer

If you've placed a Vibrant Veg order, you can add items from Vitruvian Farms starting the Friday before your meals are ready. Watch your phone for texts from Vitruvian when their ordering window opens.

Example:

Frequently Asked Questions